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ONLINE STORE & SHIPPING POLICY

At The Lumievo, we are committed to providing you with a seamless and luxurious shopping experience. Please take a moment to review our policies before making a purchase.

 

Order Processing & Shipping​

  • Orders are processed immediately after payment confirmation. A payment confirmation and invoice copy is emailed to you right after that.

  • Orders are shipped within 3 business days of order processing. Once shipped, you will receive a tracking number via e-mail to monitor your order’s journey.

  • Delivery timelines may vary based on location, unforeseen delays, or customs processing. Typical delivery timelines from the order shipped date are 7-10 business days for Standard Shipping (including Free Shipping in Standard mode for qualifying orders), and 4-6 business days for Express Shipping (including Free Shipping in Express mode for qualifying orders).

 

Payment & Pricing

  • We accept all major payment methods including credit cards, debit cards, and UPI. Currently, we do not support COD.

  • Prices listed are final, and inclusive of taxes.

  • Discounts or promotional offers cannot be combined unless stated otherwise.

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Cancellations & Modifications

  • Orders cannot be canceled or modified once placed, as we begin processing them immediately.

  • Please double-check your details before confirming your purchase.

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Contact & Support

 

By placing an order with The Lumievo, you agree to these policies. Thank you for choosing us to be part of your jewelry collection!

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